Teen Safety & Parent Approval

Roalin's comprehensive safety system designed specifically for users aged 13-17, with mandatory parent verification and approval.

Safety Built Into the Foundation
Account Types Verification Parent Approval Safety Features Privacy & Terms

Account Types & Age Verification

Roalin has different account types with specific safety requirements

Adult Accounts (18+)

Standard verification process for users 18 and older.

  • Email verification required
  • Standard privacy controls
  • Full access to all features
  • No parent approval needed
Age Verification: Users self-declare age during signup. We may request additional verification if needed.
SAFETY FOCUS

Teen Accounts (13-17)

Enhanced safety with mandatory parent verification and approval.

  • Email verification required
  • Parent email verification
  • Parent SMS verification
  • Parent approval call (if needed)
  • Enhanced privacy defaults
  • Content restrictions applied
Important: Teen accounts cannot log in or use Roalin until ALL verification steps are complete.

Age Restrictions

Minimum Age: 13 years old. Roalin does not permit accounts for users under 13 in compliance with COPPA regulations.
Age Verification: We reserve the right to request additional age verification for any account.

Verification Process for Teen Accounts

Multi-layer verification system to ensure safety and authenticity

1

Teen Email Verification

All users must verify their email address with a secure 6-digit code sent to their email.

Secure code • 10-minute expiry
2

Parent Email Verification

For teen accounts, parent/guardian email must be provided and verified with a 6-digit code.

Parent email • Verified identity
3

Parent SMS Verification

Parent/guardian must verify their phone number with a 6-digit code sent via SMS.

Text message • Two-factor
4

Parent Approval

Parent must actively approve the teen account. Automated call verification if needed.

Approval call • Active consent

Account Protection Rules

Teen accounts cannot log in or use Roalin until all verification steps are complete:

No login until verified No posting until approved No profile visibility

Parent Approval System

3-layer verification system with automated call scheduling

Parent Email Code

Parents receive a secure 6-digit verification code by email.

  • Code expires after 15 minutes
  • Maximum 3 attempts
  • Email includes teen's name (for confirmation)
  • Clear instructions for parents

Parent SMS Code

Parents receive a second 6-digit verification code by text message.

  • Different code from email
  • Expires after 15 minutes
  • Sent to parent's mobile number
  • Two-factor verification

Live Parent Approval Call

If additional verification is needed, an automated call is scheduled.

  • Press 1 → Approve teen account
  • Press 2 → Deny and block account
  • Press 3 → Speak with support
  • Call recordings for safety audit
When triggered: Suspicious patterns, repeated attempts, or risk detection.

Smart Call Scheduling

Teens can schedule approval calls at convenient times for their parents:

Flexible Timing

Pick the best time for parent to answer, schedule in advance.

Privacy Protection

Parent phone number masked for teen's privacy.

Timezone Aware

Automatic timezone detection and conversion.

Automated Reminders

Reminder notifications before scheduled calls.

System Rules:

Minimum 1-hour scheduling window Business hours enforcement (8am-8pm local) Automatic call triggering Rescheduling allowed (3 max)

Safety & Abuse Protection

Built-in systems to prevent fraud and protect teen users

Fraud Detection

Automatic checks for suspicious patterns:

  • Parent phone number reuse across multiple teen accounts
  • Parent email address reuse
  • Suspicious device or network patterns
  • Rapid account creation attempts
  • VPN or proxy detection
If risk detected: Voice call verification is automatically required.

Real-Time Status Tracking

Teens can monitor their verification status in real-time:

  • Parent verification completion status
  • Scheduled call times and countdown
  • Account approval/block status
  • Next steps required
Status: Verification in Progress

Enhanced Privacy Defaults for Teens

Teen accounts automatically have stricter privacy settings:

Profile Privacy

All teen profiles are automatically set to private.

Messaging

Only mutual followers can message teens.

Location

Exact location never shared, only city-level.

Visibility

Not searchable outside of Roalin.

Note: Parents can adjust some privacy settings through their verification portal after approval.

Teen-Specific Privacy & Terms

Additional protections and terms for users aged 13-17

Teen Privacy Protections

1. Data Collection Limitations

For teen accounts, we collect and process less data:

  • No behavioral advertising data collection
  • Location data limited to city-level only
  • No third-party data sharing for marketing
  • Parent has access to data deletion requests

2. Parental Rights & Controls

Parents/guardians have specific rights for teen accounts:

  • Right to review account activity
  • Right to request account termination
  • Right to modify privacy settings
  • Right to download account data
  • Right to report safety concerns

3. Enhanced Data Security

Additional security measures for teen data:

  • Stricter access controls for employee access
  • Additional encryption for sensitive data
  • Regular security audits specific to teen accounts
  • Data retention limits (data deleted after account termination)

COPPA Compliance

Roalin complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13. Accounts for users under 13 are prohibited and will be terminated if discovered.

Teen Account Terms

1. Account Eligibility & Responsibility

  • Users must be 13-17 years old to create a teen account
  • Teen and parent/guardian are jointly responsible for account activity
  • False age information will result in immediate account termination
  • Parents must have legal authority to approve the account

2. Parental Consent Requirements

  • Parent/guardian must provide active, verifiable consent
  • Consent can be revoked by parent at any time
  • Parent may request account termination at any time
  • Roalin may contact parent for re-verification periodically

3. Usage Restrictions for Teens

  • Cannot create or own Crews (can only join)
  • Cannot schedule events in Crews
  • Additional content restrictions apply
  • Limited to age-appropriate communities
  • Parent receives activity summaries (optional)

4. Safety Reporting Requirements

  • Teens must report safety concerns immediately
  • Parents are notified of certain safety reports
  • Emergency contact information required
  • Mandatory reporting for certain types of content

Joint Agreement

By creating a teen account, both the teen user and their parent/guardian agree to these terms, our Privacy Policy, and our Terms of Service. Continued use of the account constitutes ongoing agreement.

Need Help?

Contact our Safety Team for questions about teen accounts or parent verification:

Safety Hotline
(555) 123-4567
In-App Support
Settings → Help → Teen Safety

Safety team response time: 24 hours for non-urgent, 2 hours for urgent safety concerns.

Resources for Parents & Teens

Download guides and learn more about online safety

Parent Guide

Download our comprehensive guide for parents about Roalin's safety features and how to talk to teens about online safety.

Download PDF (English)
Also available in Spanish & French

Digital Literacy Resources

Educational materials for teens about privacy, security, and positive online behavior.

Visit Learning Center

FAQ & Support

Common questions about teen accounts, parent verification, and safety features.

View FAQs

Our Commitment to Safety

At Roalin, we believe that safety isn't a feature to be added later—it's the foundation upon which we build our community. Our teen safety system represents one of the most comprehensive parent verification systems in social networking, designed to protect young users while empowering them to connect safely.

Safety by Design Verified Communities Parent Partnership